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Soft Skills

Effective Leadership and Management Skills

The Essential Skills for Effective Leadership and Supervision course is designed to equip management with key skills and knowledge in leadership, supervisory techniques, performance management & time management. Participants will engage in interactive sessions, practical exercises, and discussions to enhance their capabilities in these critical areas.

Key Course Features:

"Module 1: Leadership Principles and Practices
• Introduction to leadership styles and theories.
• Understanding the role of a leader and their impact on the organization.
• Building trust and fostering a positive work culture. Group Exercise 1.

Module 2: Effective Supervisory & Management Techniques
• Key responsibilities of a supervisor & how to be successful.
• Coaching and mentoring techniques to support team members.
• Behavioural Skills. Communications, Empathy & Emotional Intelligence.
• Team building and effective communication within a supervisory role. Group Exercises 2 & 3.

Module 3: Performance Management High-level overview

Module 4: Time Management
• Effective time management principles and techniques.
• Importance & skills.
• Planning effectively.
• Delegation and task management strategies.
• Dealing with distractions Group Exercise 4.
"

Course Outcome

"Upon successful completion of the Effective Leadership and Management Skills Course participants will gain the skills and knowledge necessary to:
• Understand the key principles and practices of effective leadership.
• Apply supervisory techniques to enhance team performance and productivity.
• Develop and implement performance management strategies.
• Apply time management techniques to improve personal and team productivity."

Key Info:
Duration: 1 Day
Structure: Online / On-Premises
Participants: Up to 12

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